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The following step-by-step process will assist you on receiving customer service for any missing or damaged parts from your product. 

We DO NOT sell tree stands or tree stand parts on our website or over the phone. Items are ONLY available at their respected stores.

You will need your instruction manual as well as model number and date manufactured.

You can find the model number in your instructions or on the side of the box your product was packaged in.  The year manufactured you will find on the warning label that is adhered to your product or next to any copyright symbol in your instructions.

To proceed please click on the year below your product was manufactured.

You will need the newest version of Adobe Acrobat Reader to view instructions. Click here to download.

If you do not need customer service and simply want to leave us with your comments, please click the button below